INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long does it take for me to receive my order?

Orders are processed within 1–2 business days. Standard shipping within the U.S. usually takes 3–7 business days, while expedited options may arrive in 1–3 business days. You’ll receive a tracking link once your order ships.

How do I create an account?

Simply click on the “My Account” button at the top of our website, enter your details, and create a password. With an account, you can save your shipping information, track orders, and manage returns more easily.

How do I track the status of my order?

Once your order ships, you’ll receive an email with a tracking link. You can also log into your account to see the latest status of your order.

Do you ship to my country?

Currently, we only ship within the United States and the EU. We plan to expand to other countries in the future. But you can contact us to see if it will be possible to ship to your country.

Will my items come in one package?

Whenever possible, we ship all items in a single package. However, if your order contains multiple items, they may arrive in separate packages depending on stock availability and shipping logistics.Whenever possible, we ship all items in a single package. However, if your order contains multiple items, they may arrive in separate packages depending on stock availability and shipping logistics.

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